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Washington State Mental
Health Audit
The 1999 Washington State Legislature directed the Joint
Legislative Audit and Review Committee (JLARC)
to conduct a performance audit of the state's public mental health system. The audit
covers many aspects of the mental health system’s functioning, including the status
of its performance measurement functions. JLARC contracted with Clegg and Associates, Inc.
(with the Health Policy Analysis Program at the University of Washington as a
subcontractor) and the Center for Clinical Informatics to conduct the performance
measurement portion of the audit.
The scope of work for the performance measurement component
includes the following activities:
- A review of the literature
regarding current performance measurement practices in mental health services in the
public and private sectors;
- An analysis of the systems
implemented by states who are viewed as leaders in public mental health performance
measurement;
- An assessment of the system's
current performance measurement activities;
- The development of criteria to
guide design of a performance measurement system for Washington State’s public mental
health system; and
- The formulation of recommendations
for a practical and useful performance measurement system for the public mental health
system.
The following are reports and
supporting documentation produced by the consulting team. The Washington State
Legislature subsequent passed legislation designed to facilitate implementation
of the recommendations of the audit team.
Executive Summary
Summary
of recommended measures
Review of best
practices
Recommended specifications for
state wide performance and outcomes management system
Related materials:
Listening to the patient
Power
Point presentation on the use of consumer self report measures to foster accountability
and improve clinical outcomes.
Pushing
the Quality Envelope
Draft of an article that
appeared in Psychiatric
Services; July 2001
describing the PacifiCare Behavioral
Health outcomes management program.
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