EDUCATION:

·        Doctorate: University of Northern Colorado, Counseling Psychology

·        Master of Arts: University of Denver, Counseling Psychology

·        Bachelor of Arts: University of South Carolina

Honors--South Carolina College, Major: Psychology

LICENSES & CERTIFICATION:

Licensed Marriage and Family Therapist    (Illinois) #166-000529

EXPERIENCE:

Dec 97 to Present:  Joint Commission on Accreditation of Healthcare Organizations

July 03 to Present: Director, Center for Public Policy Research

·        Seek external funding (grants and contracts) to expand the Joint Commission’s public policy research focus.

·        Principal Investigator for a study through the Smoking Cessation Leadership Center at the University of California at San Francisco (National Program Office for Robert Wood Johnson Foundation). Study designed to assess hospital practices associated with high/low smoking cessation counseling performance measure rates.

·        Management of a four-year Agency for Healthcare Research and Quality (AHRQ) grant - Partners for Quality, Measuring Performance and Bioterrorism Preparedness: An Impact Study on the impact of national health care performance measurement.

Dec 01 to July 03:  Project Director

·        Coordinated the multi-hospital, multi-state pilot testing of the Joint Commission’s nationally standardized hospital performance (core) measures.

·        Managed the a 2-year contract from the Substance Abuse & Mental Health Services Administration (SAMHSA) to analyze Joint Commission ORYX data on mental health and substance abuse services in hospital and community settings and the assessment of the feasibility of developing a core set of behavioral health performance measures.

·        International consultation on testing and implementation of healthcare performance measures.

Mar 98 to Dec 01:  Associate Project Director

·        Managed the Joint Commission’s measurement system audit process.

·        Coordinated the development of a database to receive and process performance measure data from healthcare organizations.

Dec 97 to Mar 98:  Performance Measurement Analyst

·        Prepared material and provided education for healthcare organizations related to the Joint Commission’s performance measurement requirements and the ORYX initiative.

Sep 97 to Present: Glen Ellyn Youth and Family Counseling Services

Marriage & Family Therapist (part-time)

·        Provide counseling services to individuals and families within the local community

·        Conduct parenting workshops and presentations for local PTA groups, private schools, and church groups.

Oct 06 to Present: Aurora University

               Adjunct Faculty, General Psychology

Dec 97 to Dec 06: United States Naval Reserve

Intelligence Analyst, NR DIA 0869 HQ Unit

PUBLICATIONS:

WILLIAMS SC, Koss RG, Morton DJ and Loeb JM (2006). Performance of top-ranked heart care hospitals on evidence-based process measures. Circulation, 114:558-564.

WILLIAMS SC, Watt A, Schmaltz SP, Koss RG and Loeb JM (2006). Assessing the reliability of standardized performance measures. International Journal for Quality in Health Care, 18:246-255

WILLIAMS SC, Schmaltz SP, Morton DJ, Koss RG and Loeb JM (2005). Quality of care in hospitals as reflected by standardized measures, 2002-2004. New England Journal of Medicine, 353(3), 28-37.

WILLIAMS SC, Morton DJ, Jay KN, Koss RG, Schroeder SA and Loeb JM (2005). Smoking cessation counseling in U.S. hospitals: A comparison of high and low performers. Journal of Clinical Outcomes Management, 12(7).

Watt A, WILLIAMS SC, Lee K, Robertson J, Koss RG and Loeb JM (2003). Keen eye on core measures. Journal of the American Health Information Management Association, 74(10), 21-25.

Softas-Nall, B C, Baldo, T D, & WILLIAMS, S C (2001). Family-of-origin, personality characteristics, and counselor trainee effectiveness. Psychological Reports, 88, 854-856

Softas-Nall, B.C., Baldo, T., WILLIAMS, S.C. (1997).  Counselor trainee biases toward African-American/Black, Hispanic and White teenage mothers and fathers.  Journal for Multicultural Counseling and Development, 25(10), pp.234-243.